Privacy Policy

1 Introduction

This privacy policy explains how Solid Sikring AS collects, uses, stores and protects personal data. We are committed to protecting your privacy and processing your data in accordance with applicable data protection legislation, including GDPR (General Data Protection Regulation).

2 Data Controller

Solid Sikring AS is the data controller for the personal data we collect:

Solid Sikring AS

Org. no: 932 953 652

Email: kontakt@solidsikring.no

Phone: +47 4022 2270

3 What information we collect

We collect the following types of personal data:

Contact information (name, email address, phone number, address)
Company information (company name, organization number)
Communication history (inquiries, emails, calls)
Technical information (IP address, browser type, device info)
Payment information for purchases (processed by our payment provider)
Order history and delivery addresses

4 Purpose of processing

We use your personal data for the following purposes:

Deliver products and services you have ordered
Communicate with you about your inquiries and orders
Send order confirmations, invoices and delivery information
Fulfill our legal obligations (accounting, warranty)
Improve our services and website
Send relevant marketing (only with your consent)

5 Legal basis

We process personal data based on the following legal grounds:

Contract: To fulfill contracts with you
Consent: For marketing and newsletters
Legitimate interest: To improve our services
Legal obligation: For accounting and tax purposes

6 Sharing of information

We only share personal data with third parties when necessary:

Shipping companies for delivery of goods
Payment providers for secure payment processing
IT providers who operate our systems
Accountant for legally required bookkeeping
Public authorities when required by law

7 Data retention

We store personal data for as long as necessary for the purpose for which it was collected, or as long as required by law. Customer data is stored for up to 5 years after the last transaction. Accounting data is stored for 5 years in accordance with the Bookkeeping Act. You can request deletion of data that is not required to be stored at any time.

8 Your rights

You have the following rights regarding your personal data:

Right of access: You can request a copy of the information we have about you
Right to rectification: You can request that incorrect information be corrected
Right to erasure: You can request that information be deleted
Right to restriction: You can request limited processing
Right to data portability: You can receive your data in a structured format
Right to object: You can object to processing based on legitimate interest
Right to complain: You can complain to the Data Protection Authority

To exercise your rights, contact us at kontakt@solidsikring.no.

9 Cookies

We use cookies to improve the user experience on our website. This includes necessary functional cookies, analytical cookies to understand how the website is used, and possibly marketing cookies with your consent. You can manage cookie settings in your browser.

10 Security

We take the security of your personal data seriously. We use technical and organizational measures to protect data against unauthorized access, loss or misuse. This includes encryption, access control and regular security reviews.

11 Changes to the privacy policy

We may update this privacy policy from time to time. Significant changes will be communicated on our website. We recommend that you regularly review this statement to stay informed.